Website accessibility

Web Accessibility Statement

As part of its global strategy, onefinestay has undertaken a process to determine what improvements should be made to ensure that its platform, www.onefinestay.com (the “Website”), enables and maintains accessibility in line with international standards. This includes bringing the Website into conformance with the Americans with Disabilities Act of 1990 in the United States, as well as similar regulations in the United Kingdom, the European Union, and elsewhere around the world.

onefinestay is committed to implementing remedial measures to ensure equal access to the Website’s main features and functions for as many users as possible, regardless of physical or mental ability, device, or reason for using the Website. We are committed to providing all users with the best possible service and experience.

We have engaged a third party to audit the onefinestay Website, identify impactful measures to improve accessibility, and increase awareness among our team. Our work to improve the accessibility of the Website is ongoing.

Our current efforts to make the Website more accessible are focused on site-wide keyboard navigation, including homepage search functionality, and will continue across other Website pages.

If you encounter an accessibility issue, please specify the web page and nature of the issue. We will make all reasonable efforts to make that page, or the information contained within it, accessible to you.

Disclaimer

Please be aware that our efforts to improve accessibility and usability are ongoing. While we strive to make the Website as accessible as possible, users of different assistive technologies may encounter some issues due to the wide and varied range of technologies available. We appreciate your understanding.

Contact onefinestay at Your Convenience

While we continue to implement these improvements, if you encounter any difficulties or have specific questions or concerns about the accessibility of any web page on the Website, please contact a onefinestay representative, who will be happy to assist you, at accessibility@onefinestay.com.

For general enquiries or booking support, please contact onefinestay by phone using the appropriate local office number, which can be found at www.onefinestay.com/contact-us.