We'll host, while you relax

We manage all guest communications before and during their stay, from organizing chauffeurs and grocery deliveries to arranging babysitting services and memorable destination experiences.

Before a guest checks in, our professional housekeeping team prepares your home to our exacting standards, including supplying onefinestay linens, towels, and toiletries. . We then take a photographic inventory so that we know how to put everything back in its rightful place. We label private storage areas so guests know which areas are for them.

We greet guests on arrival and show them around your home, explaining your House Rules. We take care of them during their stay and support them 24/7, ensuring you are not disturbed. When guests depart, our housekeeping team returns to clean and to take another photographic inventory before returning everything to exactly how you left it.

We have been in the hospitality industry for ten years, so we know how to spot the main red flags. We have strict no smoking and no party policies, and we speak to all guests before their stay, ensuring they meet our over 25 years old criteria and provide a valid reason for their stay. We take a £1000 damage deposit, which covers the majority of small breakages. We check IDs in person when we greet guests on arrival and show them around your home, explaining your House Rules.

We take damage deposits from all guests and have insurance policies to cover both your interiors and your home itself. Before and after each stay, we capture 100s of photographs of your home, so we know who is responsible for any accidental damage. We close off any storage areas that you want kept private with tamper tape, and we recommend that you store any irreplaceable or sentimental items in these sealed-off spaces during guest stays.

We offer our extensive service on an income-sharing model. Because each of our homes is unique, there are many variables, so we will model your expected income as a next step based on size, design, location, and how many weeks you plan to be away. In addition to marketing your home across our own sizable channels, such as email, social media and PR, we also promote your home through our network of luxury travel partners who cater to a wide range of discerning travellers. We also receive requests for homes suitable for photo shoots or showrooms – if this appeals, let us know, as this is another great way to boost your income.